PROTECTING PERFORMERS, PRODUCERS, ENGAGERS & PRODUCTIONS



When an Accident on Set Occurs

What Happens if an Accident Occurs?

IN THE CASE OF A MEDICAL EMERGENCY, THE PRIMARY FOCUS MUST BE TO ENSURE THAT THE INJURED PERFORMER RECEIVES APPROPRIATE AND IMMEDIATE CARE.

AFBS maintains an active intervention and support program which focuses on early and appropriate health management for eligible performers who are injured while on set. To this end, AFBS has contracted with Shepell-fgi to provide immediate nurse assessment advice, performer disability case management and return to work support as required.

The Shepell-fgi frontline triage nurse is available by telephone 24 hours a day, seven days a week and will provide professional guidance and early case management planning. The Shepell-fgi triage nurse should be contacted as soon as possible after the injured performer is safe and stabilized.

Toll-free within North America, 1-888-510-1402
Outside North America, 1-416-969-4840 (collect)

At the time of the call, the Shepell-fgi triage nurse will:

  • Triage the report of symptoms of the injured performer
  • Guide the injured performer or production location contact in taking immediate and appropriate steps towards a timely recovery using recognized evidence-based clinical algorithms. For example:
    • Self-care/first aid, call back instructions and follow-up
    • Medical aid/care from a physician/walk-in clinic and follow-up, or
    • Emergency room care and follow-up for critical injuries and other injuries/situations where such care is most appropriate
  • Collect information to confirm that the injury is a result of an Accident on Set

The Accident/Incident Investigation Report form must also be completed by the Production Manager or his/her representative, on set at the time of the accident, within 72 hours and faxed to Shepell-fgi. Unless additional details are required about the information on this form Shepell-fgi and AFBS will communicate directly with the injured performer about his/her benefits and claim procedures.

Please note that participation in the Accident on Set program does not eliminate any requirement to notify other parties such as ACTRA or jurisdictional/legislative bodies, as required, by negotiated agreement or legislation/regulation when an accident occurs. AFBS’ sole responsibility is limited to providing the benefits as defined within the Accident on Set policy.